Hospitality & Destination
Tinto Hotel, located in the scenic area of Biggar in South Lanarkshire is a family-run establishment known for its warm hospitality and commitment to providing exceptional experiences for both leisure and business travelers. With the increasing demand for electric vehicle (EV) charging facilities among guests, Tinto Hotel recognised the need to modernise its amenities to accommodate future trends and enhance guest satisfaction.
Prior to partnering with Connekt, Tinto Hotel faced challenges in addressing the needs of its EV-driving guests. While there were existing charging options, such as Charge Place Scotland chargers located several miles away, these were often out of service and also not convenient for guests who preferred to charge on-site. Staff members also owned electric vehicles, highlighting the demand for a robust charging solution.
Allan Forrester, the hotel manager, noted that guests were inquiring about charging facilities before making reservations. The hotel understood that to maintain a first-class experience, they needed to provide accessible and efficient charging options for their customers.
Upon being contacted by Stephen from Connekt, Tinto Hotel explored options for improving its facilities. Stephen arranged a visit to discuss the hotel's needs and presented a simplistic approach to the installation process. The decision to partner with Connekt was influenced by the ease of communication and the comprehensive support provided throughout the planning stages.
After discussing their requirements, it became clear that a dual 22kW EVEC fast charger would be the ideal solution, catering to guests who could take advantage of overnight charging, as well as those seeking a faster option due to the hotel's leisure offerings, including meals and afternoon teas.
The installation process was executed with minimal disruption to hotel operations. Team Connekt ensured professionalism, completing the groundwork, electrical work, and network integration swiftly. The charger was installed and online within 24 hours, ready to serve guests immediately.
The finished product not only met functional requirements but also blended aesthetically with the hotel’s environment, enhancing the overall guest experience.
"Stephen was in constant communication as we moved through the planning stages and from our end there was very little work to be done as the Connekt team took care of it all. When it came time to carry out the installation the team were professional and made a great job to minimise disruption and the actual charger is very aesthetically pleasing and fits in with its environment."
Tinto Hotel has expressed extreme satisfaction with its decision to partner with Connekt. The newly installed EV charging facility not only meets the needs of existing customers but is also expected to drive growth and support the hotel’s evolving business model. The proactive approach taken by Connekt allowed Tinto Hotel to stay ahead of industry trends and position itself as a welcoming destination for EV drivers.
Allan Forrester remarked on the seamless collaboration and effective communication throughout the process, emphasizing how Connekt took care of the details, allowing the hotel to focus on delivering excellent service to its guests.
Tinto Hotel's partnership with Connekt exemplifies how forward-thinking hotels can adapt to the growing demand for EV charging facilities. By investing in modern amenities, Tinto Hotel not only enhances the guest experience but also positions itself for future success in a competitive market.
